Customer care

Shipping & returns.

For help, email support@visobtusa.com. Include your order number if you have one.

Shipping

We ship to the 50 United States and the District of Columbia. Shipping is charged separately: $3.99 per T-shirt order and $8.95 per poster order. Review the shipping charge and any applicable tax before paying at checkout.

Our products are made to order. Production and carrier transit both take time; delivery dates are estimates, not guarantees. Tracking information is provided when an order ships.

Returns & size choices

Because each item is made to order, we do not accept change-of-mind or wrong-size returns. Please check the T-shirt size guide and poster dimensions before ordering.

Damaged or incorrect items

Email support@visobtusa.com within 30 days of delivery with your order number, a description of the issue, and photos of the item. After reviewing the claim, we will arrange a replacement or refund for a damaged or incorrect item. Contact us before sending anything back.

Cancellations

Email support@visobtusa.com with your order number to request cancellation. Cancellation is possible only before production begins and is not guaranteed.