Vis Obtusa
Privacy
This notice explains how Legendary Bag Company LLC, operating as Vis Obtusa, handles information when you browse our website, buy our products or contact support.
Information we use
When you order through our Vis Obtusa storefront, information may include your name, email, phone number, shipping and billing addresses, items, payment status and order history. Shopify and its payment providers process payment details; our website does not collect or store card numbers. When you contact support, we receive the information you send, including order numbers and any photos provided for a claim.
How information is used
We use information to process and fulfill orders, provide receipts and tracking, answer questions, resolve claims, prevent fraud and maintain business records. We share the information needed for these purposes with Shopify for our storefront and checkout, Square for earlier orders, Printful for production and fulfillment, delivery carriers, and the providers that handle our support email. Cloudflare provides domain and email-routing services and may process technical request information such as IP addresses, browser details and security logs.
Cookies, storage and provider services
Fonts and product artwork are served with the site. Shopify operates our storefront, customer accounts, checkout and cart and may use cookies or similar storage for sessions, payment, security and its own service features. Provider privacy notices explain their processing. Browser privacy settings may affect checkout functionality.
Marketing choices
Where we offer marketing signup, consent is optional. Choosing marketing is separate from placing an order. If you opt in, your contact information and preference may be used for Vis Obtusa updates. You can unsubscribe using the link in a marketing email or contact support. Order, delivery and support messages may still be sent when needed to service your purchase. Our service providers may use anti-abuse measures to protect forms and checkout.
Retention and your requests
We retain information as needed to fulfill orders, handle support and disputes, and meet applicable accounting, legal and security requirements. Retention varies by the record and service provider. Contact support@visobtusa.com to ask about your information or request access, correction or deletion. We may need to verify your request and retain records when required or permitted by law.
Questions and changes
Contact support@visobtusa.com with privacy questions. We may update this notice as our services change. Review the current notice before providing personal information.